Before launching Intel DSA I confirmed that the Intel Driver & SupportAssistant service (DSAService) and Intel Driver & SupportAssistant Updater service (DSAUpdateService) were both running, and after launching I could see Intel DSA v23.3.25.6 running in my system tray. I also browsed to with my MS Edge browser (all browser extensions disabled) and had the same result. I use Firefox as my default browser and launching Intel DSA v23.3.25.6 with all my browser extensions disabled did not help. Note: In case you do not see the "ProgramData" folder click on the upper tab "View" and check the box "Hidden items".I launched the outdated Intel Driver & Support Assistant (DSA) v23.3.25.6 today and instead of auto-updating to the current v23.4.39.9 it failed to detect that Intel DSA was already installed and offered the latest Intel-Driver-and-Support-Assistant-Installer.exe. Look for: Disk C:\ProgramData\Intel\DSA, and zip the Log files or the entire folder. Press Windows key + E (File explorer Windows will be opened with this key combination). In case the problem appears again, please provide the Intel Driver & Support Assistant logs? In order to get them, please follow these instructions: Download and reinstall the latest Intel DSA version, run the installer as administrator (right-click on the icon and choose Run as Administrator). Remove any remaining files from the Intel DSA in the system using the Uninstaller tool.Ĥ. A new window opens that offers to uninstall the program.ģ.From the list that displays, click Intel Driver & Support Assistant.Uninstall the existing Intel Driver & Support Assistant (Intel DSA) from Apps and Features: Try testing all the different validated browsers: Chrome, Firefox, or Edge*Ģ. Thank you very much for the information provided.
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